Hi, my girlfriend lives in an apartment complex that has connected air ducts and her downstairs neighbor leaves his dog in the kennel for hours to were it pees and poops in the house almost daily. The smell is horrible and comes up thru the vents. Her landlord isn’t taking responsibility for the horrible smell even after several different tenets have complained and we’ve tried talking to the tenants ourselves with no avail. We’re looking for creative ways to deodorize her apartment. We purchase an air purifier but it only works for one room and when the a/c kicks on the smell comes back immediately. I suggested we create vent covers with activated charcoal to help eliminate the smell. I saw your company has some filters we can use. Do you guys have any other suggestion or products that can help with the smell?

I would suggest using Smelleze® Reusable Pet Smell Deodorizer Pouches to eliminate any nasty pet odor from the air. For a breath of fresh air, simply place Smelleze® pouches in pet areas and all rooms with the bad odor. Furthermore, you may also place the Smelleze® pouches on your return air vents, and/or in front of the air return duct in your furnace (if there is room) to filter the odors out faster. Overall, use one pouch for every 150 square feet of area treated and smell the difference. You can use additional pouches for areas with severe odors.

I need help getting rid of cricket odor. We house about 10,000 crickets at a time.

I would recommend using Smelleze Reusable Pet Smell Removal Pouches to eliminate the odor from both the crickets and the waste they produce.

How long do the pouches and pad work before they need to be rejuvenated? I don't have a microwave. Do they have to be in outdoor direct sun to rejuvenate? Can it be light through a window?

Rejuvenate once a week for about the first 2 weeks or so. When the odor has subsided, but is still present at a lower level, you can rejuvenate biweekly or monthly until it's completely eliminated. You can rejuvenate the pouches in direct sunlight for a day if you don't have a microwave and it's better to do it outside rather than inside.

Is your product pet friendly since I will be using it to control the odor where they eliminate?

Yes, it certainly is!

What is the powder that comes out of the bag when you move it? Is this ok if my pets were to eat it?

The powder is just from the non-toxic odor removal granules rubbing during shipping. Just blow them off and prevent shaking to avoid the dust. The dust is not harmful to pets if they eat it.

I had starlings get into my bathroom fan ductwork and make a nest. The birds and nest have been removed, but how do I get rid of the disgusting bird smell? I see that you have products for rodents, etc, but do not see anything specifically for birds.

I would recommend using the SMELLEZE Reusable Pet Smell Cleaner Pouches for getting rid of the bird nest smell. Although this product is for pets, it will do a good job for the starling nest odors as well since the chemicals that cause these type of smells are related for the most part. We have many customers who use this product in bird cages to control odor there which is another indication that it will also help you.

How big is a X-large bag? Will it work in my rat cage that is 3 ft. long, 20in.wide, and 50in high?

The pouch is about 4 x 6 inches in size, weighs about ½ pound and should easily fit into your pet rat cage. In fact, we have many customers using this product in dog, cat, and rabbit cages like yours. You can just place it in the pet cage or hang it on the side to absorb and eliminate rat odors 24/7.